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Educational Webinars for all members

Managers Only Meeting - A New Workforce: A Generational Dilemma

Best practices for working with different generations in the workforce.

Thursday, September 28, 2023
11:30 AM - 1:00 PM (PDT)

9.28 MOM A New Workforce

Event Details

All managers and employees are different… those differences are especially noticeable in today’s world of growing technology and generational differences. Do you know how to best communicate with a new employee or someone with 20 years more experience? As a manager or employee, you must be prepared to work with many different personalities and generations of people. In this MOM webinar we will cover matters related to employee rights, dealing with different personalities, generational impacts in the workplace, best practices for managers, as well as personnel records in relation to disclosure to the owners vs Boards. We will also provide an overview of the documents you should be retaining and processing for employees from start to finish, including interviews, onboarding, and continual supervisory reviews, even covering termination.  Information on state specific laws vs federal laws and how this impacts you as a manager will also be discussed.

This course is approved by Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification


Aimee Hilton, CMCA, AMS, is a Portfolio Community Association Manager with Emerald Management and Consulting. She holds her CMCA and AMS and has been in the industry for over 8 years. She also holds a master’s degree in human resource management and her passion is managing persons of all backgrounds and advocacy for inclusion. She is the chair for the Annual Conference Committee. She is a Seattle area native and has a 5-year-old daughter named Olivia, 2 cats, Cinnamon and Mocha, and a small dog, Spartacus. She has a slight obsession with Starbucks, and you can normally find her there. 
Kyle Tibbs, SHRM-CP, is the Executive Director of Washington State's Chapter of the Community Associations Institute.  He is an experienced manager with a demonstrated history of working in labor relations, human resources, government relations, and communications.  Kyle is new to the Pacific Northwest, and is avidly exploring the landscapes, neighborhood hangouts, and delicious vegetarian cuisine that the region has to offer!

Thank you sponsors: