Community Associations Program Manager- Renton

COMMUNITY ASSOCIATIONS PROGRAM MANAGER


Salary Range: $34.35 - $47.23 Hourly
Position Type: Full Time
Job Shift: Monday - Friday

In order to apply please click on the link: Community Associations Program Manager
Description

The Program Manager: Community Associations (PMCA) is a mission-critical full-time 
exempt staff member responsible for managing Habitat for Humanity’s Seattle-King & 
Kittitas Counties (HfHSKKC) new community developments and existing community 
associations as part of the Homeowner Services department, ensuring long-term 
homeowner success, association sustainability, and protection of Habitat’s community 
assets. The successful PMCA develops, implements and maintains management systems, 
communication protocols and homeowner training modules to provide homebuyers and 
existing homeowners and Habitat Owners Associations with guidance, training, 
supervision and oversight.

In this revised structure, the PMCA supports organizational sustainability and funding goals 
by strengthening association governance, reducing risk and operating cost exposure, 
ensuring timely readiness for homeownership transition, and supporting long-term stability 
of Habitat’s ground lease and community portfolio. On-time home closings and homebuyer 
and homeowner experience are the top priorities of this role. This role manages vendor 
relationships and cross-functional coordination and may supervise staff, AmeriCorps 
members, interns, or volunteers, as assigned, to ensure high-quality homebuyer and 
homeowner experience and HOA stability.

Your Impact:
• Coordinate HOA setup and compliance, ensuring legal, regulatory, and lender 
requirements are met for on-time closings.
• Coordinate with Construction, Homeowner Services, and partners to ensure 
community readiness and successful HOA transition.
• Oversee pre-occupancy setup (utilities, waste, landscaping, internet, insurance, 
etc.) and resolve issues impacting occupancy or closings.
• Initiate the creation of HOA budgets and reserve studies; monitor financial health, 
including budgets, reserves, delinquency, and fee collection.
• Deliver homebuyer training on homeownership and HOA living; provide ongoing 
homeowner education.
• Serve as primary post-purchase contact, coordinate warranty, resale, and 
completion processes with internal teams.
• Support HOA operations: maintain records, attend annual meetings, evaluate 
performance, and strengthen governance.
• Implement property inspections to protect Habitat assets and support long-term 
maintenance.
• Provide guidance to legacy communities on operations, maintenance, and 
stabilization.
• Track HOA performance metrics; report insights and recommendations to 
leadership.
• Identify and apply best practices to improve efficiency, reduce risk/costs, and 
enhance homeowner experience.
• Manage vendors and partners, including selection, contracts, and performance 
oversight.
• Coordinate with internal teams to address delinquent accounts and support 
resolution or legal action.
• Support community events and homeowner engagement activities.
• Represent Habitat’s mission through partnerships and organizational initiatives.
Qualifications
Minimum Education, Experience and Skills
• Preferred candidate is an experienced Property/Associations Manager or has 
comparable work experience, one (1) or more years of experience in non-rental 
Property Management or Association Management; experience in community land 
trusts or affordable homeownership collaborating directly with low-income 
homebuyers is a plus.
• Excellent oral and written communication skills; including group presentations, 
creation of training modules and attendance/management of community meetings.
• Basic project development and project management skills, including 
creation/review of plans and budgets, metrics, and reports; financial acumen and 
understanding of homeownership finances and affordability ratios and calculations.
• Ability to effectively supervise staff or other groups; ability to model and teach a 
positive customer service mindset and approach.
• Diplomacy, persuasiveness and conflict management and resolution skills needed 
for potentially difficult interactions.
• Must maintain confidentiality of our applicants, homebuyers, and homeowners.
• Capable of applying and coaching basic program planning, assessment, and 
reporting; Solid understanding of and ability to apply principles of effective adult 
learning.
• Proficiency in Word, Excel, Teams, Outlook, PowerPoint, Publisher, and SharePoint; 
experience and proficiency in property management software or a willingness to 
learn. Experience with professional use of AI tools would be helpful.
• Work week is in-person Monday to Friday or other 5-day arrangement as fit needs of 
organization, with flexibility to attend regular meetings and events in the evenings 
and weekends.

Certificates, Licenses and Registrations
• Must be at least 18 and have a valid driver’s license with a safe driving record.
Physical Demands and Work Environment
The physical demands and work environment described below represent the activities and 
surroundings of the position. Reasonable accommodations may be made to enable 
individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use 
hands to finger, handle, or feel. The employee is required to talk and must be able to 
read. The employee is occasionally required to reach with hands and arms. Specific 
vision abilities required by this job include close vision and ability to adjust focus. 
Extensive keyboarding is required.
• The noise level in the work environment is usually moderate, consisting of usual 
business office sounds including but not limited to computers, printers, telephones, 
and light foot traffic.
• The employee needs the mobility (with or without accommodation) to navigate 
development sites safely, with exposure to outdoor weather conditions, fumes, or 
airborne particles, and near moving mechanical parts.
Our Mission: We build strength, stability, and self-reliance through shelter.
Our Vision: A world where everyone has a decent place to live.
Core Values: Lead with service. Respect all people. Build community. Deliver results.
 
Our people are our greatest asset and a vital part of achieving our mission. We offer 
generous benefits, including:
Health & Wellness: Medical, Dental, and Vision Coverage; Health Savings Account (HSA); 
Life and AD&D Insurance; Disability Insurance; Employee Assistance Program (EAP); 
Fitness Reimbursement
Financial & Retirement: 401(k) Retirement Plan with dollar-for-dollar match on employee 
contributions up to 6% of annual salary; Verizon Wireless discount; 25% Habitat Store 
discount

Paid Time Off: 15 vacation days per year; 11 paid holidays; 7 sick days per year; up to 3 
days for bereavement (or 5 days if out-of-state travel is required); Jury Duty Leave
Professional Growth: Professional Reimbursement: $1,500–$3,000 annually depending 
on length of service; 30 dedicated training hours for skill-building and career advancement
 
Join our team and make a difference in our community